As a small business owner in Melbourne, I’ve worked with several professionals over the years. For the past five years, though, I’ve relied on EWM Accountants & Business Advisors to help keep my business finances in order. I wanted to share my experience to help others considering their services.
A Long-Term Partnership Built on Trust
When I first approached EWM, my business was still finding its feet. I remember sitting in their Oakleigh office, unsure about what I really needed from the best accountants in Melbourne. They asked clear questions about my business goals, the industry I was in, and even my long-term plans. That initial meeting set the tone for the relationship we’ve built since.
Over time, they’ve become more than just accountants. For me, they are a key part of how I manage:
- Tax obligations: lodging returns on time and without stress.
- Business planning: advice on structuring for growth.
- Cash flow: keeping finances predictable across the year.
I’ve seen first-hand how their approach is consistent and reliable.
Professional but Approachable
One thing I value is their ability to explain things. Tax laws and compliance requirements can get confusing fast, but I never felt out of my depth.
For example, during a meeting about payroll, they broke down:
- The steps needed to set up systems for a growing team.
- The reporting requirements to stay compliant with the ATO.
- How to avoid common mistakes that cost time and money.
These discussions felt practical rather than overwhelming. It’s rare to find a firm that strikes a balance between professionalism and an easy-going manner.
Adapting to Change
Running a business in Melbourne means navigating uncertainty—changing regulations, market shifts, and unexpected events, such as the pandemic. During those years, EWM were proactive in helping me:
- Access available government support.
- Reassess cash flow forecasts.
- Stay compliant with updated reporting deadlines.
This hands-on support gave me the confidence to make decisions quickly. They weren’t making promises about outcomes; instead, they provided clear options and let me decide what suited my situation best.
Insights from Real-World Experience
What stands out about EWM is their understanding of how businesses operate day to day. Over the years, I’ve picked up several practical tips from them that helped me streamline my processes:
- Keep records updated weekly to avoid a backlog at tax time.
- Review expenses quarterly to identify unnecessary outgoings.
- Schedule check-ins before EOFY to plan for upcoming obligations.
These aren’t groundbreaking ideas, but having someone reinforce them and show why they matter has made a difference.
A Focus on Clients, Not Just Numbers
At no point did I feel like “just another client.” Whether I needed help with a single tax return or advice on expanding into a second location, they treated each issue with the same attention.
They also keep me informed about changes that could impact my business. I’ve had emails about updates to superannuation rates and reminders about BAS lodgement dates. This kind of communication reduces surprises and helps me stay organised.
Why I Stayed for Five Years
Here’s why I’ve continued working with EWM:
- Clear communication: no jargon, just straight answers.
- Consistent support: they’re as available now as they were in year one.
- Local knowledge: understanding Melbourne businesses and the industries around here.
These qualities are essential for any business owner seeking stability in their professional services.
My Honest Assessment
Are they perfect? No business is. There have been times when scheduling meetings during their busy periods took longer than I hoped. But the team was upfront about their workload and found alternative ways to assist, such as email consultations.
What I respect is their transparency. They don’t overpromise, and they always set clear expectations about what they can deliver and when.
Practical Advice for Other Business Owners
If you’re considering working with an accountant, here’s what I’ve learned from my experience:
- Ask questions: The right firm won’t make you feel silly for not knowing something.
- Stay engaged: Treat your accountant as a partner, not just a service provider.
- Plan ahead: Don’t wait until tax season to get your books in order.
These steps will make the relationship more productive no matter who you choose.
Closing Thoughts
Five years on, I see EWM Accountants & Business Advisors as a steady hand in my business journey. They bring the right mix of professional expertise and practical advice, without making things overly complicated.
For any Melbourne business owner seeking a firm that communicates clearly, understands local industries, and focuses on helping you stay compliant and organised, EWM has proven its worth to me.
